Privacy Policy

1. Introduction

Welcome to PrepEngine ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information: When you create an account, we collect personal information, such as your name and email address, to set up and manage your account.

2.2. User Content: We collect the files, text, and other materials you upload to the Service ("User Content"). This content is processed by our AI models to provide you with features like summaries and mind maps.

2.3. Usage Data: We may automatically collect information about your interaction with our Service, including your IP address, browser type, pages visited, and the time and date of your visit.

2.4. Payment Information: When you make a purchase, your payment is processed by PayPal. We do not store your full payment card details on our servers. We receive a transaction confirmation, which we link to your account to update your credits or subscription status.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Process your transactions and manage your account, including credit balance and subscription plan.
• Improve, personalize, and expand our Service. Your User Content may be used to train our AI models in an anonymized, aggregated manner to enhance accuracy and functionality.
• Communicate with you, including responding to your inquiries and sending you service-related updates.
• Prevent fraud and ensure the security of our Service.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing (PayPal) and cloud hosting. These providers only have access to the information necessary to perform their functions.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a gateway provider and are not stored or processed on our servers. However, no electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your account information through your dashboard or by contacting us. You can delete your study sessions, which will also remove the associated uploaded files from our storage.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@prepengine.co.uk.